Hanum Massage home service areas — Jakarta & Surabaya
Twelve areas across Jakarta, Surabaya, Sidoarjo and Gresik — dozens of neighbourhoods, one rule: free transport wherever our therapists go.
A list of neighbourhoods, not a boundary
The neighbourhoods below are the places we visit most often — not a closed list. If your address isn't listed but is nearby, we can most likely still reach you. Send us the address on WhatsApp and we'll check right away.
All five districts of Jakarta, plus Tangerang and Bekasi. No transport fee anywhere.
South Jakarta
Our highest demand, especially for evening sessions.
Central Jakarta
Popular with hotel guests in the business district.
West Jakarta
Full coverage out to the western residential areas.
North Jakarta
Apartments and hotels along the northern coast.
East Jakarta
Residential and business areas on the east side.
Tangerang & Bekasi
Satellite cities, still with no transport fee.
Four districts of Surabaya, with the same therapist team standards and service as Jakarta.
West Surabaya
Our highest demand in Surabaya.
East Surabaya
Residential areas, campuses and the MERR corridor.
Central Surabaya
The city-centre business and hotel district.
South Surabaya
Residential areas on the south side.
Service areas in Sidoarjo & Gresik
Two regencies around Surabaya, each with its own service page — including the Juanda Airport area and Gresik's industrial estates. No transport fee, just like everywhere else.
Within our service areas, we come to you anywhere
As long as there's a space and a bed or mat, the type of building doesn't matter.
Homes & boarding rooms
Sessions in your own most comfortable room, including boarding rooms and guest houses.
Hotels
The therapist follows the guest procedure at reception. Share your hotel name and room number when you book.
Apartments
Including buildings with key-card access — share your tower name and unit number so access can be arranged in advance.
About our service areas
How do I know if my location is within your service area?
Send your address or location pin on WhatsApp. We'll check and tell you right away whether we can reach you, along with the estimated therapist arrival time.
Is there a transport fee for certain areas?
No. Every area listed on this page has no transport fee, whether in Jakarta, Surabaya, Sidoarjo or Gresik. For locations outside the list, we'll tell you the terms before you confirm your booking.
If my address isn't on the list, can you still come?
Often, yes. The list on this page shows the neighbourhoods we visit most, not a strict boundary. Most nearby areas can still be reached — contact us and we'll check.
Does the therapist's arrival time differ by area?
Yes. It's about 30 minutes on average after confirmation, but distance and traffic affect it. We always tell you the estimated arrival time before you confirm your booking.
Are all massage types available in every area?
Yes. All eight massage types and every duration are available in every service area, at the same prices in Jakarta, Surabaya, Sidoarjo and Gresik.
Does Hanum Massage serve cities other than Jakarta and Surabaya?
Besides Jakarta and Surabaya, we also serve Sidoarjo and Gresik — each has its own service page. For anywhere outside the areas listed on this page, please contact us and we'll check.
Can't find your area?
Send your address or location pin on WhatsApp. We'll check and reply within minutes — 24 hours a day, including early mornings.
Check My Area — +62 813-6200-8188